We started PL8CHAT to connect people, cars, and unite parking and driving communities through license plates. Our mission is to bring the automotive community closer than ever before, and we are committed to valuing your privacy as we do so. This Privacy Policy describes how PL8CHAT, LLC. and its affiliates (“we,” “us,” or “PL8CHAT”) process personal and vehicle information in relation to your use of the PL8CHAT Platform. Overview This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our App. Information We Collect When you register for an account, we collect:
Name
Phone number
Email address
To verify your identity before adding a vehicle, we collect:
A photo of your government-issued ID (such as a driver’s license or state ID)
A selfie photo to confirm your identity matches the ID
If you choose to add a vehicle, we collect:
License plate number
A photo of your vehicle registration to verify your license plate and confirm that the name on the registration matches your ID
We also automatically collect certain technical information, including:
Device type
Operating system
Cookies and Tracking Technologies At this time, we do not use cookies or similar tracking technologies on our website or App. In the future, if we introduce cookies (for example, to analyze site traffic or improve your experience), we will update this Privacy Policy and, where legally required, provide you with notice and choices regarding their use.
How We Use Your Information
We use the information we collect to:
Provide and personalize the App’s features
Verify your identity and confirm vehicle ownership
Communicate with you, including sending important notices, updates, and promotional materials
Monitor and analyze usage patterns and improve the App’s functionality
Prevent fraud, misuse, and unauthorized access to the Platform
Enforce our terms and comply with legal obligations
Information Sharing We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share your information with:
Service providers who assist us in operating the App and providing services
Other users, as part of the App’s features (such as sharing vehicle and user profiles and messaging)
Your Choices
You can control and customize certain privacy settings within the App.
You may opt out of receiving promotional communications by following the instructions in those communications or by contacting us directly.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
Identity verification documents (such as ID photos, selfies, and vehicle registrations) are subject to additional safeguards, including encryption during transmission and storage, and access restrictions to authorized personnel only.
Children’s Privacy
The App is not intended for individuals under the age of 16.
We do not knowingly collect personal information from children under 16.
Changes to This Privacy Policy We may update or modify this Privacy Policy at any time. We will notify you of any changes by posting the new policy on this page. Data Retention
We retain your personal information for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce our agreements.
Identity verification documents (such as ID photos, selfies, and vehicle registrations) are retained only as long as necessary to verify your account and enforce safety measures, unless required by law to keep them longer.
You may request deletion of your information at any time by contacting us.
Your Rights Depending on where you live, you may have rights under privacy laws, such as the right to:
Request access to the personal information we hold about you
Request deletion of your personal information
Correct inaccurate information
To exercise these rights, please contact us at info@pl8chat.com. Third-Party Links Our website and App may contain links to third-party services, such as social media platforms. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: +1 (310) PL8-CHAT info@pl8chat.com